Michiel
de Jager

Technical Leader & Engineering Chapter Lead

Experienced technical leader with a proven track record of driving engineering excellence, strategic technology roadmaps, and cross-functional team collaboration. Passionate about building high-performance teams, championing technical innovation & simplification, and delivering solutions that align with organizational objectives.

Ambition: to excel in a delivery-focused role within the Tech4Consumer Tribe.

2025 – Present
VodafoneZiggo

Engineering Chapter Lead++

Led craft and people development as Chapter Lead++, focused on Configuration and Test Engineering, with additional responsibility for Martech and Entertainment.
2022 – 2025
VodafoneZiggo

IT Chapter Lead iConfigure

  • Responsible for capability and craftsmanship development of ~35 Configuration Specialists.
  • Defined a clear vision to advance the chapter; established a culture of innovation and technical excellence.
  • Promoted best practices in low-code and configuration engineering.
  • Applied agile methodologies to inspire continuous improvement.
2014 – 2022
VZ · Ziggo · UPC

Manager IT — Ziggo Product Configuration

  • Accountable for delivery of Ziggo's Commercial Product Configuration backlog.
  • Led key configuration projects: Rules Engine replacement with IBM ODM, Catalog delivery, migration from Derby to Ubuy & Bright.
  • Acquired in-depth end-to-end IT knowledge in the B2C domain (BSS, Marketing & Product).
  • Built and grew a diverse, high-performing team of 15 specialists (all hired personally).
2007 – 2014
Accenture

Manager in Consulting — Communications

  • Manager Onsite Delivery Team (NL): delivered key BSS projects (CRM & Billing upgrades, BSS–OSS integration, Middleware) through the full software lifecycle.
  • Test & Release Manager in NL, Ireland, and Switzerland — ensured high-quality deliveries.
  • Started career as Functional Designer & Tester, designing and testing BSS solutions.
Leadership
Team Leadership Stakeholder Mgmt People Development Coaching & Mentorship Strategic Thinking
Delivery
Agile / Scrum IT Agile Delivery Product Ownership BSS Solutions Configuration Eng.
Competencies
Analytical Thinking Problem Solving Direct Communication Result-Oriented Adaptability
Univ. of Amsterdam
Master Business Information Systems
Scrum.org
Professional Scrum & Agile Certifications
Professional Product Owner II · Professional Agile Leadership · Professional Scrum Master I & II
Other
Additional Training
Value Driven Program Management · eTOM Business Process Framework · PRINCE2 & Agile Project Delivery · VZ People Leadership Programs · Accenture Manager Programs (US & UK) · Udemy AI Topics
Family
Proud father of Tijn (16), Fiene (14), and Floor (8). Living with partner Femke and two dogs. Pursuing the dream of building a sustainable passive house.
Sports & Hobbies
Fanatic padel player · Fitness for strength · Hot yoga · Gravel biking in summer · Reading (old-school library subscription) · Podcasts during dog walks
Personal Values
Humor & Self-Awareness Loyal & Supportive Motivational Curious & Enthusiastic Natural People Connector Freedom & Ownership Family-Oriented